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Where to go if I have a complaint?
Where to go if I have a complaint?
Brett Shanley avatar
Written by Brett Shanley
Updated over a week ago

We are sorry to hear you are unhappy with our services. Please send an email to [email protected] outlining your full complaint and we will aim to resolve the situation for you as promptly as we can. If you are still unhappy with our services and have taken out a regulated loan with Knoma, you can take your complaint directly to the Financial Ombudsman on 0800 023 4567 or via this link.


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