FAQs for Education Partners

20 articles
Charlie Farmer avatarEP-Support avatarBrett Shanley avatar+1
Written by Charlie Farmer, EP-Support, Brett Shanley and 1 other

Installing the 'Pay with Knoma' button

Charlie Farmer avatar
Written by Charlie Farmer. Updated over a week ago

A student has been approved but we have not received the funds from Knoma

Charlie Farmer avatar
Written by Charlie Farmer. Updated over a week ago

Where do I access the Knoma Partner Portal?

EP-Support avatar
Written by EP-Support. Updated over a week ago

When does a student make their first repayment?

Charlie Farmer avatar
Written by Charlie Farmer. Updated over a week ago

Adding Team Members to the Knoma Partner Portal?

Brett Shanley avatar
Written by Brett Shanley. Updated over a week ago

What is the Knoma Partner Portal?

EP-Support avatar
Written by EP-Support. Updated over a week ago

What is the cancellation process?

Charlie Farmer avatar
Written by Charlie Farmer. Updated over a week ago

How do I update my courses?

Charlie Farmer avatar
Written by Charlie Farmer. Updated over a week ago

Signup

Brett Shanley avatar
Written by Brett Shanley. Updated over a week ago

What do each of the application statuses mean?

Charlie Farmer avatar
Written by Charlie Farmer. Updated over a week ago

Login Issues

Brett Shanley avatar
Written by Brett Shanley. Updated over a week ago

Fixing the ‘Course ID does not match our records' error when installing the Knoma SDK

Charlie Farmer avatar
Written by Charlie Farmer. Updated over a week ago

What is the Knoma SDK

Brett Shanley avatar
Written by Brett Shanley. Updated over a week ago

I am an education provider how do I become a partner of Knoma?

T
Written by Tom Meehan. Updated over a week ago

I am a partner of Knoma. Where do I find the developer area to install the code on our checkout?

T
Written by Tom Meehan. Updated over a week ago

Is it safe for my students?

Brett Shanley avatar
Written by Brett Shanley. Updated over a week ago

Why has my student been declined for finance?

T
Written by Tom Meehan. Updated over a week ago

What is the partner eligibility criteria?

T
Written by Tom Meehan. Updated over a week ago

I am an education provider, when do I get paid?

Brett Shanley avatar
Written by Brett Shanley. Updated over a week ago

I am an education provider how do I modify my courses?

T
Written by Tom Meehan. Updated over a week ago