FAQs for Education Partners
20 articles

+1Written by Charlie Farmer, EP-Support, Brett Shanley and 1 other



Installing the 'Pay with Knoma' button

Written by Charlie Farmer. Updated over a week ago
A student has been approved but we have not received the funds from Knoma

Written by Charlie Farmer. Updated over a week ago
Where do I access the Knoma Partner Portal?

Written by EP-Support. Updated over a week ago
When does a student make their first repayment?

Written by Charlie Farmer. Updated over a week ago
Adding Team Members to the Knoma Partner Portal?

Written by Brett Shanley. Updated over a week ago
What is the Knoma Partner Portal?

Written by EP-Support. Updated over a week ago
What is the cancellation process?

Written by Charlie Farmer. Updated over a week ago
How do I update my courses?

Written by Charlie Farmer. Updated over a week ago
Signup

Written by Brett Shanley. Updated over a week ago
What do each of the application statuses mean?

Written by Charlie Farmer. Updated over a week ago
Login Issues

Written by Brett Shanley. Updated over a week ago
Fixing the ‘Course ID does not match our records' error when installing the Knoma SDK

Written by Charlie Farmer. Updated over a week ago
What is the Knoma SDK

Written by Brett Shanley. Updated over a week ago
I am an education provider how do I become a partner of Knoma?
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Written by Tom Meehan. Updated over a week ago
I am a partner of Knoma. Where do I find the developer area to install the code on our checkout?
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Written by Tom Meehan. Updated over a week ago
Is it safe for my students?

Written by Brett Shanley. Updated over a week ago
Why has my student been declined for finance?
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Written by Tom Meehan. Updated over a week ago
What is the partner eligibility criteria?
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Written by Tom Meehan. Updated over a week ago
I am an education provider, when do I get paid?

Written by Brett Shanley. Updated over a week ago
I am an education provider how do I modify my courses?
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Written by Tom Meehan. Updated over a week ago