FAQs for Education Partners

Brett Shanley avatar EP-Support avatar Charlie Farmer avatar +1
20 articles in this collection
Written by Brett Shanley, EP-Support, Charlie Farmer and 1 other

Installing the 'Pay with Knoma' button

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Written by Charlie Farmer
Updated over a week ago

A student has been approved but we have not received the funds from Knoma

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Written by Charlie Farmer
Updated over a week ago

Where do I access the Knoma Partner Portal?

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Written by EP-Support
Updated over a week ago

When does a student make their first repayment?

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Written by Charlie Farmer
Updated over a week ago

Adding Team Members to the Knoma Partner Portal?

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Written by Brett Shanley
Updated over a week ago

What is the Knoma Partner Portal?

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Written by EP-Support
Updated over a week ago

What is the cancellation process?

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Written by Charlie Farmer
Updated over a week ago

How do I update my courses?

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Written by Charlie Farmer
Updated over a week ago

Signup

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Written by Brett Shanley
Updated over a week ago

What do each of the application statuses mean?

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Written by Charlie Farmer
Updated this week

Login Issues

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Written by Brett Shanley
Updated this week

Fixing the ‘Course ID does not match our records' error when installing the Knoma SDK

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Written by Charlie Farmer
Updated over a week ago

What is the Knoma SDK

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Written by Brett Shanley
Updated over a week ago

I am an education provider how do I become a partner of Knoma?

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Written by Tom Meehan
Updated over a week ago

I am a partner of Knoma. Where do I find the developer area to install the code on our checkout?

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Written by Tom Meehan
Updated over a week ago

Is it safe for my students?

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Written by Brett Shanley
Updated over a week ago

Why has my student been declined for finance?

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Written by Tom Meehan
Updated over a week ago

What is the partner eligibility criteria?

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Written by Tom Meehan
Updated over a week ago

I am an education provider, when do I get paid?

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Written by Brett Shanley
Updated over a week ago

I am an education provider how do I modify my courses?

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Written by Tom Meehan
Updated this week